TG
Thinus G
1 reviews | Active since Jun 2013
29 May 2026, 13:44
Makro online - avoid. Useless !!!
Makro online - avoid. 14 Days later my order is still being processed by seller(Makro). I tried to cancel order - not reflected as such.
USELESS
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
29 May 2026, 14:27Hi Thinus Groenewald,
We tried reaching you telephonically but were unfortunately unable to get through.
Please be advised that we will be escalating this matter to the relevant department who will assist in cancelling your order.
Once the order is cancelled, the refund will be initiated, and should reflect within 7 - 14 working days.
Should you require assistance any other Makro related queries, please email or call us directly.
Kind Regards,
Makro Social Media
We tried reaching you telephonically but were unfortunately unable to get through.
Please be advised that we will be escalating this matter to the relevant department who will assist in cancelling your order.
Once the order is cancelled, the refund will be initiated, and should reflect within 7 - 14 working days.
Should you require assistance any other Makro related queries, please email or call us directly.
Kind Regards,
Makro Social Media
Best regards,
Makro's reply29 May 2026, 14:27
Official
Hi Thinus Groenewald,
We tried reaching you telephonically but were unfortunately unable to get through.
Please be advised that we will be escalating this matter to the relevant department who will assist in cancelling your order.
Once the order is cancelled, the refund will be initiated, and should reflect within 7 - 14 working days.
Should you require assistance any other Makro related queries, please email or call us directly.
Kind Regards,
Makro Social Media
We tried reaching you telephonically but were unfortunately unable to get through.
Please be advised that we will be escalating this matter to the relevant department who will assist in cancelling your order.
Once the order is cancelled, the refund will be initiated, and should reflect within 7 - 14 working days.
Should you require assistance any other Makro related queries, please email or call us directly.
Kind Regards,
Makro Social Media
Best regards,
TG
Thinus G's updateReviewer Update
29 May 2026, 16:46Good Afternoon
Thanks for your speedy reply.
I took a chance and went to Makro to see if my order was ready - it was.
Although your online system still shows " Seller is processing your order".
Thanks for your speedy reply.
I took a chance and went to Makro to see if my order was ready - it was.
Although your online system still shows " Seller is processing your order".
TG
Thinus G's update29 May 2026, 16:46
Reviewer Update
Good Afternoon
Thanks for your speedy reply.
I took a chance and went to Makro to see if my order was ready - it was.
Although your online system still shows " Seller is processing your order".
Thanks for your speedy reply.
I took a chance and went to Makro to see if my order was ready - it was.
Although your online system still shows " Seller is processing your order".
Makro's replyOfficial
30 May 2026, 10:00Hello Thinus Groenewald,
We sincerely apologise for the inconvenience caused by this matter.
We are pleased to hear that you were able to successfully collect and receive your order.
Please be assured that we are continuously working to improve our online systems and processes to help prevent similar incidents from occurring in the future.
Thank you for your patience and understanding. We appreciate your support and look forward to serving you better in the future.
Kind Regards,
Makro Social Media
We sincerely apologise for the inconvenience caused by this matter.
We are pleased to hear that you were able to successfully collect and receive your order.
Please be assured that we are continuously working to improve our online systems and processes to help prevent similar incidents from occurring in the future.
Thank you for your patience and understanding. We appreciate your support and look forward to serving you better in the future.
Kind Regards,
Makro Social Media
Best regards,
Makro's reply30 May 2026, 10:00
Official
Hello Thinus Groenewald,
We sincerely apologise for the inconvenience caused by this matter.
We are pleased to hear that you were able to successfully collect and receive your order.
Please be assured that we are continuously working to improve our online systems and processes to help prevent similar incidents from occurring in the future.
Thank you for your patience and understanding. We appreciate your support and look forward to serving you better in the future.
Kind Regards,
Makro Social Media
We sincerely apologise for the inconvenience caused by this matter.
We are pleased to hear that you were able to successfully collect and receive your order.
Please be assured that we are continuously working to improve our online systems and processes to help prevent similar incidents from occurring in the future.
Thank you for your patience and understanding. We appreciate your support and look forward to serving you better in the future.
Kind Regards,
Makro Social Media
Best regards,