Makro online are the worst!!! They would do anything to chow your money!!!

Item: Makro
Rating: 1
Author: NIGHTINGALE Z

Makro online is the worst service i have ever received, i don't know why i even started ordering from them. i have been for my refund for a month now & different consultants just call to find out why i am returning the stuff instead of refunding my money. Emails are not attended to & when they do answer your call it's excuses of what you have not completed for you to get your money back. I will never use them ever again in my life!!

Helpful (0)

Replies (1)

Makro's replyOfficial

25 Apr 2019, 13:04

Good day Nightingale,

Thank you for your feedback.

We are sorry to hear about your recent experience that you received with regards to your online order, this is definitely not the type of service that we would want for you as our customer.

We would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store and online.

This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.

Feedback will be provided as soon as it is received.

Kind Regards,
Makro Hellopeter Team

Makro's reply25 Apr 2019, 13:04

Official

Good day Nightingale,

Thank you for your feedback.

We are sorry to hear about your recent experience that you received with regards to your online order, this is definitely not the type of service that we would want for you as our customer.

This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.

Feedback will be provided as soon as it is received.

Kind Regards,
Makro Hellopeter Team