Makro online *********** and horrible service!

Makro online are one of the worst online platforms to order from!! They advertise items they don't have, making you wait for 5 days then informing you that the items are out of stock, one by one by one!!! I ordered 9 items on 20 June 25. I received one of them on 27 June, the rest were all cancelled!!!! The item I received I actually just ordered to make up the amount in order to receive free shipping!! I stopped ordering from them a while ago due to their terrible service. Was looking for specific items, and discovered they had these items. I decided to give them another try. But oh boy, I am so sorry I did! Not even sure when I will receive my refund! Why wait for 5-7 days to be refunded, when they immediately received my money????!!!