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Relebohile T

1 reviews | Active since Apr 2026

14 Apr 2026, 15:18

Makro online

i placed an online order OD*** on the 4th of April 2026. The update provided was the shipment would be managed in two deliveries. The Estimated time for delivery was 6th of April for delivery one and 11th for Delivery two. The items were handed over to a courier on the 8th of April, and package two with the later ETA delivered on the 10th. I have however been calling daily to get any update from Makro and RAM

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Replies (8)
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Relebohile T's update14 Apr 2026, 15:20
Reviewer Update
called Makro 10th -12:14 - 13 minute long call and advised delivery has been escalated
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Relebohile T's update14 Apr 2026, 15:23
Reviewer Update
10 April 15:32 called RAM - 15:32 they too have escalated. i am still the only person making contact to reach a solution
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Relebohile T's update14 Apr 2026, 15:25
Reviewer Update
10 April 15:48 Update from RAM on my probing on whatsapp - Your latest tracking is: Arrived at Dispatch Hub on Friday, 10 Apr 2026 03:20 PM. Delivery will be done on or before: Friday, 10 Apr 2026 05:00 PM
Documents required on delivery: Paperless Delivery
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Relebohile T's update14 Apr 2026, 15:26
Reviewer Update
10 April 15:32 called RAM - 15:32 they too have escalated. i am still the only person making contact to reach a solution
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Relebohile T's update14 Apr 2026, 15:27
Reviewer Update
13 April : 16:59 called Makro who called RAM. Update from agent- Sheri from RAM. Order has been escalated
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Relebohile T's update14 Apr 2026, 15:29
Reviewer Update
14 April :Update from RAM - Your latest tracking is: Arrived at Dispatch Hub on Tuesday, 14 Apr 2026 09:38 AM Documents required on delivery:
Paperless Delivery (No waybill)
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Relebohile T's update14 Apr 2026, 15:33
Reviewer Update
14 April : 15:33 Agent hung up
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Relebohile T's update15 Apr 2026, 13:40
Reviewer Update
Hi, thank you for replying however do not think the issue is linked to the address. stated above - package two with the later ETA delivered on the 10th. They delivered part of the order on the 10th already i do not understand why they would need the address again very odd. I have rep**** to your email with my details