DJ
Dave J

1 reviews | Active since Mar 2009

29 Jan 2020, 12:16

Makro Online Absolutely Useless

I just don't understand how Makro Online can get it so wrong time after time. We are so put off by their gross ineptitude that from now on we won't even shop in their stores. Just the thought of having anything to do with Makro is nauseating. If I live within 10km of two Makro stores and yet 14 days after placing an order you deliver only part, and that part has wrong items, then I suggest you just give this online thing a miss altogether.

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Replies (1)
Makro
Makro's reply03 Feb 2020, 12:59
Official
Good day Dave,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us. 

Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.

Once again we do apologize for the inconvenience caused and service received. 

Hope you find the above in order. 

Kind regards, 
Makro Hellopeter Team