MAKRO ONLINE

If I could give no stars I would. I cannot say that I got bad service, because there was NO SERVICE. I ordered a gift online on 21 October 2022 and to date 29 November 2022, received nothing! I made 9 phone calls to Customer Care. On 7 November the courier picked up the parcel, NO DELIVERY! I called 16 November and miraculously the courier picked the parcel up again! NO DELIVERY. Then 29 November I ask to speak to a manager and they keep me on hold and after 5 minutes they put the phoned down without any explanation. Now I must wait another 2 weeks for a refund! It is totally unexceptable! Worst Service Ever!!!