Makro Online

I have bought a couch online on the 17th July 2025. Delivery would be 26 July. after several phone calls and escalations, I am still waiting for a reply from Makro as to when the delivery will take place. No one can give me any answers. As a matter of fact, the one person told me that the order was never placed from my side although I have an order number. The service is pathetic...