TH
Torsten H
1 reviews | Active since Apr 2011
05 Apr 2020, 15:30
Makro online
I had a problem with a gas geyser that I purchased online from Makro during January 2020. I phoned them yesterday morning at makrocare and spoke to Thabo. He was very helpfull and immediately raised a ticket to return the item. A pickup would have been arranged on Monday.
However it seemed that a faulty regulator was at fault and I could fix it before pickup was finalized. Yet, I was impressed with the way my problem was addressed and I am sure that this service would have been seen through all the way if it deemed nescesary. Thank you Thabo Mokalapa as well as Doctor Moyo for handling this.
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Makro's replyOfficial
05 Apr 2020, 16:53 Good day Torsten,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our Makro Care team.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our Makro Care team.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Makro's reply05 Apr 2020, 16:53
Official
Good day Torsten,
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our Makro Care team.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience with our Makro Care team.
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
Thank you again and we hope you have a lovely day further.
Kind regards,
Makro Hellopeter Team