AP
Avinash P
1 reviews | Active since Mar 2009
16 Mar 2022, 13:06
Makro online
i purchased a gas stove online and had it returned, but no one in the online department can tell me what is the next step - never buy online from Makro they miles away from takealot spoke to several people there and they drop my call too
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Replies (2)
Makro's replyOfficial
16 Mar 2022, 13:14Good day Avinash,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above matter to the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please note that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above matter to the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please note that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Makro's reply16 Mar 2022, 13:14
Official
Good day Avinash,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above matter to the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please note that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above matter to the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please note that feedback will be provided.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
AP
Avinash P's updateReviewer Update
16 Mar 2022, 13:18i also went in on the 11th March to the strubens vally store and spoke to Miyelani gave me this number *** and said i should call him on Monday(14th March) if not sorted out - from Monday till now he does not answer you welcome to try right now - that is shocking service!!!
AP
Avinash P's update16 Mar 2022, 13:18
Reviewer Update
i also went in on the 11th March to the strubens vally store and spoke to Miyelani gave me this number *** and said i should call him on Monday(14th March) if not sorted out - from Monday till now he does not answer you welcome to try right now - that is shocking service!!!