MAKRO Online: 2nd disaster in two weeks - M

<p>Management states how much they value their customers which is utter *******!</p> <p> </p> <p>I phoned the call centre twice today and was promised feedback by Anthony on both occasions on an order which was made 7 business days ago and has not yet ben dispatched.</p> <p> </p> <p>I phoned back at 16:50 as received no reply - asked to speak to a manager and was put through to a number that just rang. Called a second time and call centre simply did not answer their phones although this was still before 5pm.</p> <p> </p> <p>MAKRO's online service delivery is utterly appalling, and their representatives, in this case "Anthony" seem quite happy to give their customers the middle finger as this is what he essentially did by not honouring their commitments!</p> <p> </p>