TM
Trusty M
1 reviews | Active since Dec 2019
09 Jan 2020, 11:28
Makro online
I canceled an order on the 6th of December. I've been calling them basically every other day ever since then to try and get my refund. I get a different story everytime I call. I still haven't received my refund. Never buying from Makro online again and will warn my friends against it. I'm very disappointed.
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Replies (1)
Makro's replyOfficial
13 Jan 2020, 17:55Good day Trusty
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are aware that you want full refunds on the order please kindly allow us to liaison with our finance department and we shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are aware that you want full refunds on the order please kindly allow us to liaison with our finance department and we shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply13 Jan 2020, 17:55
Official
Good day Trusty
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are aware that you want full refunds on the order please kindly allow us to liaison with our finance department and we shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we are aware that you want full refunds on the order please kindly allow us to liaison with our finance department and we shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team