JE
Julia E
1 reviews | Active since Jun 2016
29 Jul 2019, 11:35
Makro Online
Makro online gives the poorest service, they deliver late, give no feedback on why deliveries are late and when you have to waste your time to phone then, no one know what is going on. I will never use online ordering again and will never advise anyone to do same.
Helpful (0)
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Replies (2)
Makro's replyOfficial
29 Jul 2019, 12:04Good day Julia,
Thank you for bringing this to our attention and for taking our call.
We do sincerely apologize for the lack of feedback you have received regarding your online order and the overall customer service you have received. We are working on the problems we are experiencing with our online service and such feedback is a great help, we appreciate it.
We humbly apologize for the delay in your order and will contact the relevant department heads to further assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention and for taking our call.
We do sincerely apologize for the lack of feedback you have received regarding your online order and the overall customer service you have received. We are working on the problems we are experiencing with our online service and such feedback is a great help, we appreciate it.
We humbly apologize for the delay in your order and will contact the relevant department heads to further assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply29 Jul 2019, 12:04
Official
Good day Julia,
Thank you for bringing this to our attention and for taking our call.
We do sincerely apologize for the lack of feedback you have received regarding your online order and the overall customer service you have received. We are working on the problems we are experiencing with our online service and such feedback is a great help, we appreciate it.
We humbly apologize for the delay in your order and will contact the relevant department heads to further assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention and for taking our call.
We do sincerely apologize for the lack of feedback you have received regarding your online order and the overall customer service you have received. We are working on the problems we are experiencing with our online service and such feedback is a great help, we appreciate it.
We humbly apologize for the delay in your order and will contact the relevant department heads to further assist and as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,
JE
Julia E's updateReviewer Update
29 Jul 2019, 14:40When am I getting a response??
JE
Julia E's update29 Jul 2019, 14:40
Reviewer Update
When am I getting a response??