LS
Lorraine S
1 reviews | Active since Aug 2010
15 Sept 2023, 13:43
Makro Online
It took emails, telephone calls and then HELLOPETER to have my unhappiness with Makro Online/Supernova Brands come to the party. I'm happy to report it has been resolved to my satisfaction.
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Makro's replyOfficial
15 Sept 2023, 14:10Good day Lorraine, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,
Makro's reply15 Sept 2023, 14:10
Official
Good day Lorraine, Thank you for your review on our Hello Peter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided soon. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind Regards,Makro Hellopeter Team
Best regards,