AM
Annelize M

1 reviews | Active since Jun 2021

15 Nov 2024, 10:50

Makro onlin

I have purchased on 11 Nov 2024 paid EFT Then on the 14th, I phoned Makro online numerous times I was told my bank withholds the money They requested proof of payment. I contacted my bank, but no monies were held I sent an email from the bank not withholding funds, But Makro insisted on evidence of payment >> It is urgent as I am using the item to make a living .,

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Replies (1)
Makro
Makro's reply17 Nov 2024, 15:30
Official
Hi Annelize,
We wanted to inform you that your query has been directed to our finance team for further assistance. They are currently working on allocating the necessary funds for your order, with the urgency that it requires.
We appreciate your patience and understanding as we resolve this matter. If you have any further questions or need additional assistance, please do not hesitate to contact us. 

Regards, 
Makro Social Media Team 
Hello Peter Agent 
www.makro.co.za 
A division of MASSMART Holdings Limited

Best regards,