Makro On-line very poor

<p>Hi</p> <p> </p> <p>i am waiting over a week for my on line purchase from Makro. An overall frustrating experience, partly my fault but not have helped by the poor customer service channels available for Makro On-line.</p> <p> </p> <p>I placed an order last week. Somehow the address was entered incorrectly. I suspect that when you edit and refresh your check out basket that the address defaults to the first address if you have more than one entered. I relapsed this about 2 days later, I immense outlet sent an e mail with the correct address. </p> <p> </p> <p>The he following day I called in to the call center, after being out on hold and being cut off several times I finally got through. I explained to the consultant and told her I have sent 2 e mails already wth the full address and pointed out to get that the address is one of the addresses loaded. </p> <p> </p> <p>Then in I get a call a day later and o am told that there is one item outstanding for my package. I ordered chocolates, so I asked that they just replace with a chocolate of equivalent cost.</p> <p> </p> <p>Today i I get an e mail tracking my order and the address has been incorrectly entered!</p> <p> </p> <p>Poor service overall.</p>