Makro on-line purchase and delivery of no use

My first on line shopping experience for delivery, has been disastrous and I definately will not be using it again.

I placed the order on the 6th March 2019 and paid delivery fees. The status showed that I would receive my goods within 3 - 5 working days. On the 22nd March still no goods and no explanation. After numerous phone calls on the 22nd and 24th March, I am promised that it would be delivered on the 25th. Morning of the 26th I am eventually contacted by the gentleman who was suppose to contact me since the 22nd already. He says my delivery will be here during the course of the day. It's now the 27th and still nothing. The reason I ordered on line and paid for delivery is because I could not manage a trip to the Makro at the time. Well I might as well of waited and then gone past Makro myself and would of had it by now.