HW
Howard W

1 reviews | Active since Dec 2014

20 Apr 2017, 10:18

MAKRO ON-LINE IS FULL OF EMPTY PROMISES

<p>I purchased two Samsung desktop chargers which were incorrect. I informed Makro that the items were not what I wanted. I have been having correspondence via e-mail and telephonically for the past three weeks and everything has come to nought. I think that this service is pathetic and I will certainly not make use of their online shopping again. I have not even got my money back.</p>

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Replies (2)
Makro
Makro's reply21 Apr 2017, 07:30
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply23 May 2017, 09:44
Official

Thank you for your complaint and please accept our apologies I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya