Makro on line

Makeo Online: Still No Refund After Weeks of Waiting

Following my initial review about the incorrect Christmas tree delivery and the complete chaos with Makro’s call center, I need to highlight yet another example of their incompetence.

After my first complaint, I received an email weeks later stating that a refund would be processed within 5 to 10 days. The incorrect tree was collected on 6th January 2025, but here we are, and I STILL haven’t received my refund.

How does a company as big as Makro continue to fail so consistently? From the wrong delivery to the endless back-and-forth with unhelpful call center staff, and now this ridiculous delay in processing a simple refund—it’s been nothing but frustration.

Makro, you’ve lost my trust entirely. If you’re thinking about shopping here, prepare for a disaster at every step.