Hellopeter
Share Your Experience
WS
Willie S

1 reviews | Active since Mar 2009

29 Jul 2021, 11:21

Makro now foisting Funeral policies upon their elder customers !!

Makro accredited funeral policy sales will target the older folks now upon entering their store. They walk right in front of you not adhering to the safe distance and will sidel up to you even where you look at merchandise to try and foist a policy upon you. The inexperienced staff purportedly from Hollard Insurance doesn't take no for an answer either. Why do I need to be harassed going shopping at Makro, or being targeted for my grey hair ?

0
Replies (2)
Makro
Makro's reply29 Jul 2021, 13:29
Official
Good day Willie,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
Please note that we will contact Amanzimtoti Senior Manger regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours. 
 
Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
Have a wonderful day. 
 
Kind regards,
Makro Hellopeter Team
WS
Willie S's update03 Aug 2021, 12:49
Reviewer Update
Meaning ? ... Asked for info, Yes. My complaint in being harrassed in trying to foist a funeral policy onto an older person walking into your store, this with Makro's blessing ? Nope