1 reviews | Active since Mar 2009
Makro Not Supplying What is Advertised
Makro seem to make a habit of not providing the item that is advertised in their flyers and what one receives from the Store. Yesterday in response to their flyer for a Mellerware Induction Cooker Capri package model 46004 I purchased same only to find later that what was sold is model 46004A When I phoned I was put through to Allister who promptly said the only difference was a plastic guard on model A, yet the displays on the units are totally different as well as the advertised model having an additional feature of an electricity usage meter. As we were cut off halfway through the discussion I did phone back and requested Makro return my call on the issue. I am still waiting.
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
