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Masande M
1 reviews | Active since May 2020
09 Jun 2020, 18:37
Makro not refunding me or sending my headboard
Makro I'm still waiting for my money since you failed to deliver what you posting online. Order number MAK***. It's almost month now
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Replies (2)MM
Masande M's updateReviewer Update
11 Jun 2020, 17:12Makro I'm seriously tired of your pathetic service, I'm still waiting with no response from you and you quite with my R2100. You are messing with the wrong person, I will stop taking my psych meds and you will see how crazy I can be. Dont push me, 18th of May till today still no order
MM
Masande M's update11 Jun 2020, 17:12
Reviewer Update
Makro I'm seriously tired of your pathetic service, I'm still waiting with no response from you and you quite with my R2100. You are messing with the wrong person, I will stop taking my psych meds and you will see how crazy I can be. Dont push me, 18th of May till today still no order
Makro's replyOfficial
02 Jul 2020, 13:17Good day Masande,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply02 Jul 2020, 13:17
Official
Good day Masande,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team