NS
Nadia S
1 reviews | Active since Jul 2018
21 Jan 2019, 07:31
Makro not paying refunds to customers
A item was cancelled on my order due to Makro not having stock on 5 Jan 2019. I am still waiting for my refund. The date is 21 January 2019 and no one even called me to make arrangements for the refund.
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Replies (1)
Makro's replyOfficial
21 Jan 2019, 09:03 Hi Nadia,
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your Makro order. This is certainly not the type of service we'd like you to have.
We will follow up with the the relevant store with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Regards,
Anthony Vermeulen
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your Makro order. This is certainly not the type of service we'd like you to have.
We will follow up with the the relevant store with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Regards,
Anthony Vermeulen
Makro's reply21 Jan 2019, 09:03
Official
Hi Nadia,
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your Makro order. This is certainly not the type of service we'd like you to have.
We will follow up with the the relevant store with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Regards,
Anthony Vermeulen
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your Makro order. This is certainly not the type of service we'd like you to have.
We will follow up with the the relevant store with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Regards,
Anthony Vermeulen