JS
Jeremiah S
1 reviews | Active since Sept 2018
04 Dec 2019, 17:33
Makro not honoring transaction
I purchased two printers online on Black Friday even got a message stating that my order has been confirmed. Today the 4th of December I received a call from Makro stating that they don’t have stock of the printers and want to refund me. I told the lady I don’t want a refund I’ll wait for the stock, after going back and fourth she told me she’ll find an alternative and let me know. With no call back I received an order update that a refund is due. Makes me think thier Black Friday deals were ****s.
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Replies (2)0
Replies (2)Makro's replyOfficial
05 Dec 2019, 13:44Good day Jeremiah,
Thank you for your review, and we apologize for the experience and inconvenience this has caused.
We will liaise with our managers and provide feedback via email.
Feedback will be provided within 48 working hours.
Once again, please accept our most sincere apologies for the inconvenience this has caused.
Warm Regards,
Makro Hello Peter Team
Thank you for your review, and we apologize for the experience and inconvenience this has caused.
We will liaise with our managers and provide feedback via email.
Feedback will be provided within 48 working hours.
Once again, please accept our most sincere apologies for the inconvenience this has caused.
Warm Regards,
Makro Hello Peter Team
Makro's reply05 Dec 2019, 13:44
Official
Good day Jeremiah,
Thank you for your review, and we apologize for the experience and inconvenience this has caused.
We will liaise with our managers and provide feedback via email.
Feedback will be provided within 48 working hours.
Once again, please accept our most sincere apologies for the inconvenience this has caused.
Warm Regards,
Makro Hello Peter Team
Thank you for your review, and we apologize for the experience and inconvenience this has caused.
We will liaise with our managers and provide feedback via email.
Feedback will be provided within 48 working hours.
Once again, please accept our most sincere apologies for the inconvenience this has caused.
Warm Regards,
Makro Hello Peter Team
JS
Jeremiah S's updateReviewer Update
06 Dec 2019, 17:38I’m happy to announce that Makro has rep**** to this review and delivered my printers today. Thank you Makro Hello Peter Team.
JS
Jeremiah S's update06 Dec 2019, 17:38
Reviewer Update
I’m happy to announce that Makro has rep**** to this review and delivered my printers today. Thank you Makro Hello Peter Team.
