GK
Gabriel K

1 reviews | Active since Feb 2013

08 Feb 2017, 15:00

Makro not allowing warranty upgrades as requested from Lenovo

<p>I bought a Lenovo IdeaPad Miix 300 from Makro Cape Gate. This device has a standard carry in warranty which, according to Lenovo, I can upgrade anytime within the warranty period. After contacting Makro to buy the extended warranty while the device is still in it's warranty perdio, Makro refused and stated that they only allow warranty upgrades within the first 30 days after the purchase. I contacted Lenovo and they confirmed that I'm supposed to be able to buy the extended warranty, but Makro simply refuses.</p>

0
Replies (1)
Makro
Makro's reply18 Dec 2017, 10:49
Official

Good day,

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya