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cherise B

1 reviews | Active since Jul 2017

23 Apr 2025, 12:53

MAKRO - NO GO

Unbelievable, Waiting for a refund that will never happen at the rate Makro is going. We are in 2025 not 1850.

If you delivered the wrong or incorrect items, please speed up your process with the refund procedure, The consultants that is suppose to assist make you feel that they are doing you a favour.

Sort out your problems with your suppliers.

We even sent in a letter of demand, nothing seems to give Makro a wake up call

0
Replies (1)
Makro
Makro's reply26 Apr 2025, 08:58
Official
Hi cherise 

We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.

We truly regret any frustration or inconvenience you've encountered with your Makro online experience.

Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.

Kind regards
Hello Peter Team

Best regards,