JA
John A
1 reviews | Active since Jun 2017
04 Feb 2022, 14:20
Makro no delivery
Hi there, i purchased an item online which was in stock @ the Capegate branch on the 29th of January 2022, i then went to Makro Capegate the next day to collect thinking that it's in stock why not, i went to the online department gave my order number, the lady then told me sorry sir but the item is not in stock, the lady apologized for the inconvenience & said that they will have the item delivered to me free of charge within 2-5days, well today is the 4th of February 2022 & still nothing, that is so unacceptable i paid R400 what now, i've sent emails, whatsapp's & phoned, nobody can help me, you call that good service, i think not.
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Replies (2)JA
John A's updateReviewer Update
07 Feb 2022, 11:54Hi there, i don't seem to understand what's going on, a consultant told me that the item is no longer available at the Capegate store, they found the product @the Montague Gardens branch, this was told to me on Sunday the the 30th of January 2022, i then received an email on the 5th of February 2022 from Makro thanking me for shopping @ Makro Bloemfontein, the more i read & hear the less i understand, so now i must wait for another 2-5days for delivery WOW, so unacceptable.
JA
John A's update07 Feb 2022, 11:54
Reviewer Update
Hi there, i don't seem to understand what's going on, a consultant told me that the item is no longer available at the Capegate store, they found the product @the Montague Gardens branch, this was told to me on Sunday the the 30th of January 2022, i then received an email on the 5th of February 2022 from Makro thanking me for shopping @ Makro Bloemfontein, the more i read & hear the less i understand, so now i must wait for another 2-5days for delivery WOW, so unacceptable.
JA
John A's updateReviewer Update
09 Feb 2022, 11:24Good day, it's almost on 2weeks & i still haven't received my item, this is gonna be the second time that i'm gonna have to dispose of the water in the pool, this is a waste of water 3000 litres down the drain, really and all thanks to Makro for being so transparent.
JA
John A's update09 Feb 2022, 11:24
Reviewer Update
Good day, it's almost on 2weeks & i still haven't received my item, this is gonna be the second time that i'm gonna have to dispose of the water in the pool, this is a waste of water 3000 litres down the drain, really and all thanks to Makro for being so transparent.