JB
Jo B

1 reviews | Active since Apr 2019

10 Apr 2019, 18:40

Makro - NO DELIVERY

Absolutely shocking service! After ordering a gift on 24 March, it is yet to be delivered! Today is 4th April! I have contacted Makro and daily they have promised to sort out the problem and promised that delivery would be imminent! It is yet to be delivered!

0
Replies (4)
Makro
Makro's reply11 Apr 2019, 08:29
Official
Good day Jody
 
Thank you for writing to us

We are sorry to hear that your order was not delivered as expected and for the overall service received.

We will inform our online department of this so that we can have corrective measures put in place to better all customer experiences. 

Kindly note that we are currently looking into to this and we will provide feedback as soon as possible.
 
Apologies again for the inconvenience this has caused. 

Kind Regards
Makro Hellopeter Team 

Best regards,

JB
Jo B's update09 May 2019, 18:10
Reviewer Update
A month has passed and this issue has not been resolved! Shocking service ! I will never shop at Makro again!
JB
Jo B's update24 Jun 2019, 13:11
Reviewer Update
Almost July and nothing back from Makro.
JB
Jo B's update24 Jun 2019, 13:17
Reviewer Update
I was
Given an incorrect email address to contact regarding refund of the product which was not delivered!