FG
Frank G
1 reviews | Active since Feb 2013
09 Jun 2024, 23:45
MAKRO - never again
A gas stove I ordered and paid for online arrived damaged. I went through their returns process but after 10 days - NOTHING! Just their standard automated email response that the return has been logged. Many phone calls and emails later still NOTHING.
Can't believe such a large corporate has such terrible after sales service - actually I can, they just take your money and RUN! YOU have to battle to get anything back!
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Replies (3)FG
Frank G's updateReviewer Update
10 Jun 2024, 14:21Hello thank you for your response. The sugar-coated standard template response you provided above is pure useless drivel! If you meant to provide me with MEANINGFUL assistance you would have asked for more details, so no, I do NOT find the above in order.
FG
Frank G's update10 Jun 2024, 14:21
Reviewer Update
Hello thank you for your response. The sugar-coated standard template response you provided above is pure useless drivel! If you meant to provide me with MEANINGFUL assistance you would have asked for more details, so no, I do NOT find the above in order.
FG
Frank G's updateReviewer Update
12 Jun 2024, 10:07Now Makro are applying delay tactics asking for info I have already submitted under their returns registration process. Now "MANAGEMENT" has to get involved - ie. MORE DELAYS!
FG
Frank G's update12 Jun 2024, 10:07
Reviewer Update
Now Makro are applying delay tactics asking for info I have already submitted under their returns registration process. Now "MANAGEMENT" has to get involved - ie. MORE DELAYS!
FG
Frank G's updateReviewer Update
28 Jun 2024, 10:12Makro are useless at trying to do a Takealot or Amazon-type fulfillment service, what they call Makro Marketplace. Its Takealot and Amazons core business and it shows - they do a good job and Makro are making a hash of it. They should stick to running their stores and selling online from them.
FG
Frank G's update28 Jun 2024, 10:12
Reviewer Update
Makro are useless at trying to do a Takealot or Amazon-type fulfillment service, what they call Makro Marketplace. Its Takealot and Amazons core business and it shows - they do a good job and Makro are making a hash of it. They should stick to running their stores and selling online from them.