MA
Michael A
1 reviews | Active since Jun 2020
02 Jun 2020, 20:25
Makro ..Never Again...
My replies to the customer care have repeatedly gone unanswered..except for auto response. Please Makro Montague Gardens will you deliver the TV that I ordered. It was supposed to be here to watch the NASA launch over the weekend. Order: MAK*** Order Date 18.05.2020
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
03 Jun 2020, 14:59Good day Michael,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply03 Jun 2020, 14:59
Official
Good day Michael,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
MA
Michael A's updateReviewer Update
03 Jun 2020, 17:16Good day,
it is unacceptable to ask me to wait 72 hours for a reply..... I won't even wait 72 hours for delivery.
I can get the same TV cheaper from Pick n Pay down the road..... and throw away my Makro Card.
I was warned of your impossibly bad service and regret having made the purchase.
Bye
it is unacceptable to ask me to wait 72 hours for a reply..... I won't even wait 72 hours for delivery.
I can get the same TV cheaper from Pick n Pay down the road..... and throw away my Makro Card.
I was warned of your impossibly bad service and regret having made the purchase.
Bye
MA
Michael A's update03 Jun 2020, 17:16
Reviewer Update
Good day,
it is unacceptable to ask me to wait 72 hours for a reply..... I won't even wait 72 hours for delivery.
I can get the same TV cheaper from Pick n Pay down the road..... and throw away my Makro Card.
I was warned of your impossibly bad service and regret having made the purchase.
Bye
it is unacceptable to ask me to wait 72 hours for a reply..... I won't even wait 72 hours for delivery.
I can get the same TV cheaper from Pick n Pay down the road..... and throw away my Makro Card.
I was warned of your impossibly bad service and regret having made the purchase.
Bye