Makro Nelsrpuit Flower section not up to standard

Item: Makro
Rating: 1
Author: Thelna K

Your Makro Nelspruit flower section is such a joke. Tried calling them to find out what flowers they have, but their line does not work. Asked for a different number, no, they don't have one. The till by them is also not working, one has to go inside and pay, which takes a long time. And they now a days don't have flowers, whenever you get there, the flowers are old and dead or they don't have anything in stock. Does not suit your image.

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Replies (1)

Makro's replyOfficial

29 Mar 2021, 09:46

Good day Thelna,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply29 Mar 2021, 09:46

Official