1 reviews | Active since Jul 2014
Makro Nelspruit sold me rotten chicken
Makro Nelspruit sold me rotten chicken thighs and im very dissapointed.I usually shop at makro,and when i did my groceries last month i was charged for 63 rama containers instead of 3 rama containers so i had to pay R1600 more,it was a sunday so i phones on monday and i got the refund,but still,They just said sorry and gave me my money,they ddnt go an extra mile,even a small sweet would have made me feel better,it was an inconvenience on my side.The same groceries i bought i was sold rotten chicken thighs.They did have a bad smell when i bought them but i turned a blond eye .Froze them when i got home,i decided to cook them on monday and after they defrosted i realised they had this green color and the smell was worse.
Thank you for bringing this matter to our attention and we hope this mail finds you well?
Kindly be advised that we just tried calling you in this regard.
Please accept our sincerest apologies for the inconvenience this has caused, we will escalate this to our Nelspruit branch and liaise with the necessary heads of management in store to have this sorted.
Again we do apologize and thank you for allowing us to assist you in this regard.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention and we hope this mail finds you well?
Kindly be advised that we just tried calling you in this regard.
Please accept our sincerest apologies for the inconvenience this has caused, we will escalate this to our Nelspruit branch and liaise with the necessary heads of management in store to have this sorted.
Again we do apologize and thank you for allowing us to assist you in this regard.
Kind Regards,
Makro Hellopeter Team