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MS
Marcel S

1 reviews | Active since Jun 2017

04 Feb 2020, 18:55

Makro Nelspruit joke

Bought a dishwasher (Defy) at Makro Nelspruit, it worked once, now the challenge to get it replaced, it's not going to happen. My money was good enough but do not expect more. Unfortunately I bought a floorwiz also, spare parts missing. Al this was reported but was told it is my problem. Well I will not buy there again, I do not care how cheap it is.

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Replies (2)
Makro
Makro's reply05 Feb 2020, 12:27
Official
Good day Marcel,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management from our Nelspruit branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
Once again we do apologize for the inconvenience caused throughout your journey with us. 
 
Hope you find the above in order. 
 
Have a wonderful day. 
 
Kind regards
Makro Hellopeter Team 
MS
Marcel S's update06 Feb 2020, 18:14
Reviewer Update
Thank you Andre Makro Mbombela, goods collected and new ones supp****, pity rest of staff can not be like him.