HS
Hester Strümpfer

1 reviews | Active since Dec 2022

25 Mar 2025, 12:25

Makro needs a customer care upgrade

I refer you to order MAK***. We ordered two adult foldable camping chairs on 10 March. We paid R700. Instead, we received two chairs for up to 6 years of age. I keep on getting apologies from Makro, and now they request me to log a second return for the adult chairs - the chairs I'm waiting to receive!!!????I don't want baby chairs. I've got no guarantee from Makro that I will receive what I ordered if I return the child chairs. I think it is in order for them to deliver the correct order BEFORE they collect the unwanted items????I'm not *****ing anything, not going anywhere.

Makro's customer care is not up to scratch at all.

0
Replies (0)