MAKRO More 4 Less deals on their website don't work.

I recently purchased some patio furniture from the Makro Website and in that order were Patio Umbrellas (3M) and on their site they had a "More 4 Less" promotion banner at the bottom indicating there was a "More 4 Less" promo running which included the concrete umbrella base for R0 (free). That was a good deal so I clicked the bright green "Add Deal" button thinking it would put the umbrella and base as special deal item on my cart. The Cart reflected only the umbrella, which was odd so I removed the items and went back and clicked that "Add Deal" button TWICE (I wanted 2 umbrellas) and it did the same thing. So I thought that's what it's supposed to do and I checked out etc etc. Upon delivery, there were no Umbrella bases included and after a few lengthy phone and email enquiries, MAKRO are claiming that I needed to manually add the missing items onto the cart in addition to clicking that "Add Deal" button and they are basically refusing to supply me the bases as part of the deal since they want to have me lose out from their poorly tested website.

Ridiculous! Look it's 2x R350 and it's not the end of the world for an organisation like MAKRO to give me the benefit of the doubt and supply them in accordance to the promo deal they were running at the time anyway but since they refuse to see beyond their purile and customer hostile internal ordering policy, I will on principle not buy these bases from MAKRO. I will go to Builders or any place that sells a similar thing or even build it myself even if it costs me more than 350 measly RANDS.

Poor Showing Makro.