Makro Montague Gardens SOuth africa

Item: Makro
Rating: 1
Author: Johannes N

I do not get any response on my order. Everyone is just following up but nothing gets done. I spoke to some helpful consultants and then it stops there. I have ordered a bicycle on the online store june 2 , it says it was delivered but it wasn't. I do not have any choice now to go to facebook and different platforms. The store implicated is Makro Montague gardens.

Helpful (0)

Replies (1)

Makro's replyOfficial

28 Jul 2020, 11:35

Good day Johannes,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply28 Jul 2020, 11:35

Official