MAKRO MONTAGUE GARDENS SERVICE SUCK

I bought a Samsung Dryer from Makro Montague Gardens for R7 999 as well as an additional warranty which resulted in a total sent of R8 500. After 3 months it was damaged beyond repair and Samsung informed us to take it back to Makro to have it replaced. <br> My husband took the machine back to Makro on Saturday where he was informed by Zola that they will not exchange it. Apparently some call should be lodged with Samsung before they can replace it, Samsung informed us that Makro did not supply the documents to finalise the credit.<br> I called Makro on Monday and was promised by Beverley after explaining to her what my situation was that the manager would call me. I again called today (Tuesday) since no one called me back and spoke to Clarise. Again I explained my situation and requested to speak to a manager, ANY MANAGER and AGAIN I was unable to - do you want to tell me that there is NEVER a manager available?<br> After waiting FOREVER I was informed that I can come and collect the new dryer tomorrow. They can deliver the machine but I have to pay R200 for that. REALLY! I have to pay to replace a machine I bought for R7 999 from you!! I WILL NEVER USE MAKRO MONTAGUE GARDEN