JS
Jesse S
1 reviews | Active since Jun 2018
28 Mar 2025, 07:49
Makro Moers
I had such a bad experience with Makro in Arbour Crossing Durban. I bought a washing machine from them and when I got home to unpack it it was damaged. I reported the issue on Saturday 22nd March 2025 and still did not receive any feedback. I have spoken to the manager by the name of Rami and sent pictures of the damage as they requested ,yet still no feedback. I was promised a call back on Tuesday,it is now Friday and I still did not get a call. Pathetic
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Replies (1)
Makro's replyOfficial
07 Apr 2025, 12:00Hi Jesse
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
Best regards,
Makro's reply07 Apr 2025, 12:00
Official
Hi Jesse
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform.
We truly regret any frustration or inconvenience you've encountered with your Makro online experience.
Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve.
Kind regards
Hello Peter Team
Best regards,