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mopkop M

1 reviews | Active since Dec 2016

14 Nov 2019, 11:47

Makro might as well be a **** website. Taking money and not delivering.

I have purchased an item. It took Makro 4 days to do nothing. The emails, online profile and the call center have conflicting information and all they had to do is give an item to a courier. This is the worst customer service i have ever experienced.

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Replies (1)
Makro
Makro's reply15 Nov 2019, 13:59
Official
Good day Adrian,

 Thank you for bringing this matter to our attention.

Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Online Management to urgently advise on your delivery and we will revert to you via email.

Please be advised that feedback will be relayed within 48 hours.

Again, please accept our most sincere apologies for the delay and inconvenience this has caused.

Kind Regards,
Makro Hello Peter Team