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Bassie E

1 reviews | Active since Jul 2018

12 Feb 2025, 12:19

Makro ****mers Cooperation

I am Frustrated at this Cooperation and Team behind it, I ordered a Washing Machine on Friday the 7th 2025, expected Delivery at first was Saturday the 8th 2025 than it moved to Monday the 10th 2025. On Monday I called and sent an email to ask what could be the delay.On a call I was told it will be delivered on Wednesday due to some delays on their side, on email I didn’t get any Crosspondance. Today is Wednesday the 12th 2025. Still I haven’t received any feedback and I haven’t gotten my Washing Machine. What kind of Cooperation is this? It doesn’t respect nor value their principles..How can you Take someone’s Money and not deliver on time that You set out to deliver? This definitely feels like I am being ****med or is this How Makro does Business? I need my The Product I paid for No excuses, Today Wednesday the 12th. Since payment was required with immediate effect. The Team Behind this cooperation are very Disoriented, Lack of Accountability and Resolution skills.. Beyond *********** for lack of a better word.

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Replies (1)
Makro
Makro's reply25 Feb 2025, 12:24
Official
Hi Bassie Embern
Thank you for your review on our Hello Peter platform. We apologize for the inconvenience and the delayed response.

Kindly be advised , we have escalated the query to the relevant department. 

Kind regards
Hello Peter Team 

Best regards,