SM
Sandra M
1 reviews | Active since Oct 2020
14 Feb 2025, 13:43
Makro ****mers
I ordered the wrong headboard size and requested for a cancelation they say that it is delivered on the app and still waiting for my refund since January 23rd
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
05 Mar 2025, 12:22Hi Sandra Magale, thank you for your review on our Hello peter platform. We apologize for the inconvenience and the delayed response.
kindly advise if the matter was resolved.
we are sorry for all the delays in your order.
Kind Regards,
Makro Hello Peter Team.
kindly advise if the matter was resolved.
we are sorry for all the delays in your order.
Kind Regards,
Makro Hello Peter Team.
Best regards,
Makro's reply05 Mar 2025, 12:22
Official
Hi Sandra Magale, thank you for your review on our Hello peter platform. We apologize for the inconvenience and the delayed response.
kindly advise if the matter was resolved.
we are sorry for all the delays in your order.
Kind Regards,
Makro Hello Peter Team.
kindly advise if the matter was resolved.
we are sorry for all the delays in your order.
Kind Regards,
Makro Hello Peter Team.
Best regards,
SM
Sandra M's updateReviewer Update
05 Mar 2025, 12:27No it was not resolved I want my money please order number MAK***
SM
Sandra M's update05 Mar 2025, 12:27
Reviewer Update
No it was not resolved I want my money please order number MAK***
Makro's replyOfficial
13 Mar 2025, 12:59Hi Sandra,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to your return request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to your return request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply13 Mar 2025, 12:59
Official
Hi Sandra,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to your return request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the returns team with regards to your return request.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,