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Nicolaas G

1 reviews | Active since Mar 2025

12 Mar 2025, 15:45

MAKRO / MASSMART ONLINE PRODUCTS POOR QUALITY - BEWARE OF MAKRO ONLINE SALES !!!

I ordered and paid for a steel shelve. The first time it was a proper strong construction. I was happy. The second time I ordered a cheaper product for around R850. It was ******* flimsy and really not what was on Makro website. Then I ordered and paid for a third one, the same as I paid for the and received a ******* flimsy product. I complained on Makro website but my review was rejected. MY WARNING: Firstly, be aware of online stuff Makro sells. They source ******* and mark up the prices. SEOND: They block your honest review. SO, BEWARE OF MAKRO ONLINE SALES (MASSMART)

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Nicolaas G's update13 Mar 2025, 14:10
Reviewer Update
Hi Nicolaas,

Thank you for your feedback on Hellopeter.

We regret that our service did not match our high standards. Rest assured, we are giving your case immediate attention and are taking everything you mentioned into consideration

We will make sure this does not happen in the future. Please accept our apologies for any inconvenience or distress caused.

Your patience and understanding are greatly appreciated.

Kind regards,

Makro Social Media Team

THERE ARE SO MANY COMPLAINTS ABOUT YOUR ONLINE SHOPPING PLATFORM. I THINK THAT YOU FIRSTLY SHOULD STOP SENDING BUYERS POOR QUALITY PRODUCTS. AND YOUR STANDARD SWEET-TALK REPLY. GET YOUR SERVICE IN ORDER.