Makro Marketplace Missing Items

Good Day, I have purchased items on Makro Business Online on 26 September 2025 and as I do every other month and on this order there were 3 different items that I bought that were on Makro Marketplace (3rd Party Suppliers). My order was split into 4 Deliveries. I received Delivery 1 that was everything directly from Makro but the Delivery 2, 3 and 4 from the other suppliers have still not been delivered and I am not receiving any update or feedback from Makro regarding where these items are, that I already paid for. It is now more than a month later and still waiting. Please can I just get a refund on these items and I will buy it somewhere else. I spend a lot of money with Makro Business every month and expect better Service and Communication than this. Awaiting a response. Thanks