MAKRO MARKET PLACE IS ****MING US

Makro I ordered fans and when they arrived there were no *****s, I logged in the website and no one is coming to pick it up.I want my refund and please can you pick up this order.Now u telling me that it is market place but i ordered via Makro you invoiced me now u dont want to help me when we get ****med by marketplace that is under your umbrella?I want this fans out of my house and my refund.