Makro manager attitude disgusting

I purchase electronic goods for r10 000.paid for delivery was told will be delivered within 2 to 3 days but someone will call me to make delivery arrangements. Nobody called goods were loaded driver calls that he needs to drop off im nower near home.i call the store furious they offer a r200 voucher for driving around with goods wothr10 eventually i asked for the store manager as i was not gona accept a r200 voucher she then goes on to tell me with attitude that i didn't even pay for delivery as if she were doing me a favor. The service sucks i didn't accept delivery now ,till someone in head office contacts me .alternatively im returning the goods .i tried on numerous occassions to get ahold of headoffice no answer.