MAKRO Makes empty promises of service

Makro's service has deteriorated dramatically since Massmart purchased Makro. Makro informed me that they will have sock of an item I wanted to purchase. I have phoned on numerous occasions, Been to the Strubensvalley store 5 times and sent 3 emails trying to get Makro to let me know when they will receive stock.<br> Total waste of time. I wonder if its worth shopping at Makro anymore as their service has deteriorated so dramatically that the experience of shopping at Makro has become very unpleasant. They make empty promises. Managers take your number and promise that they will follow up and that's a total waste of time. Most of the time the people on the floor don't even know what stock they have and they send you from pillar to post to try find the items. <br>