VV
Vereshnie V
1 reviews | Active since Nov 2023
27 May 2024, 13:18
Makro macbook
On the 25 of May Makro advertised a MacBook for R55. They said it's wrongly priced and cannot give it to me. I don't think it's fair on their part if it was priced as such I should get the product.
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Makro's replyOfficial
27 May 2024, 16:30Good day Vereshnie,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Please be advise that whilst all precautions are taken by Makro to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Makro is not obliged to provide you with the affected product or service.
Makro will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.
Lastly, we would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Please be advise that whilst all precautions are taken by Makro to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Makro is not obliged to provide you with the affected product or service.
Makro will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.
Lastly, we would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply27 May 2024, 16:30
Official
Good day Vereshnie,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Please be advise that whilst all precautions are taken by Makro to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Makro is not obliged to provide you with the affected product or service.
Makro will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.
Lastly, we would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
Please be advise that whilst all precautions are taken by Makro to provide the correct information on the website, in the event that we identify an inadvertent and obvious error in the price, product or service description, images and any other relevant content, Makro is not obliged to provide you with the affected product or service.
Makro will make every effort to contact you to alert you of the error. In such circumstances you are entitled to cancel the purchase and we will provide a full refund for the amount paid.
Lastly, we would like to apologize for the inconvenience caused and the service that you have received from our contact center throughout your online journey with us.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,