MAKRO LYING TO CUSTOMERS RE EXTENDED WARRANTIES!!

I bought a Phillips Automated Coffee Machine 2 years ago with a extended 3 year warranty. The machine just stopped working overnight. Bed time coffee was perfect and the next morning it was dead. I returned it for repairs under the extended warranty. 5 Days later I am told I can collect my Coffee Machine - it is not fixed because I used it for a Business. No, this machine's been standing in my kitchen for the last 2 years. I don't own a business! Then ... I made to much coffee!!!?? Is this for real? Why did they not tell me when we bought the machine and offered me a 3 year extended warranty that we should not make more than 2 cups a day? I did not ask for the extended warranty - they offered it to me!