Makro Liquor operating hours differ from their website

Item: Makro
Rating: 1
Author: Willie S

Liquor Store Galleria - Why is the trading hours on the website 17h00 and formally at the store 16h30? Why can't Makro be specific that at a smaller store Makro will close at 16h30 on their website? Why inconvenience your customers with a HALF HOUR earlier close that Makro fails to communicate, whilst the website words means that if busy you MIGHT close earlier !!

Helpful (0)

Replies (1)

Makro's replyOfficial

27 Oct 2020, 08:05

Good day Willie,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply27 Oct 2020, 08:05

Official