makro liquior centurion

<p> </p> <p>I bought a bottle of oude meester 12 year old at Marko liquor centurion, the box was supposed to have three items, the bottle, ice bucket and another object that was missing, when I asked about the missing object in the aisle the guy working there told me they will gave it to me at the front, I got to the front and the cashier told me the same thing, that she does not know what the object is but they will give it to me once I paid and show them the receipt at the door, I than paid and after I paid waiting for the third item, they then said they don’t know what the object is, I asked all the a couple of the people that worked there and they did not know what the object is, this all now is after I paid, they called the manager named George and he was not very friendly, first he said he does not know what the object is and than said I can leave the bottle if i don’t want it because he can’t do anything about the missing object, he then said that the bottle is discounted and I did not see anything on the shelve that the bottle is discounted and eve so, it can’t, so my problem is now is that the costumer service that one is supposed to get i mean i am a paying customer and a manage cant tell me he cant do anything than why is he the manager,</p> <p> </p>