1 reviews | Active since Apr 2016
Makro Liquidation- Be aware!
No refund - 3 months and still waiting ! Makro Online: I did an online purchase on the 27.12.2022 for R1035.95 - Paid the amount that was in the virtual basket, only to be advised that some of the products, that i already paid for is not in stock and that a refund will be processed.
I have been calling the their call centre form the 17th January 2023 to date, Regarding the refund and the response I get, " I have escalated the matter"
I did receive an email from Makro when I first posted here, Two weeks later still no refund.
Maybe Makro is closing down, Like many other businesses that died - yes died - over the recent years. They do not have the cash to refund me and this is the only logical reason I can think of, as to why my refund has still not bee processed.
Staff will get retrenched, adding more burden to Enoch Godwana's fiscus - shame - Even the unions can only dance outside the store - but that's all they can do. Don't even think about retrenchment payouts people, they can't refund customers, who make their business - how then will thy be able to pay staff .
Wake up makro!
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
